J.Pollock Blog

Utilities Do Make Mistakes

While advising a client on the costs and benefits of switching utility suppliers, J.Pollock found a discrepancy between the energy for which the client was billed by his current supplier and the hourly loads taken from the meter. Specifically, the billed energy exceeded the actual energy by 25% on two different days. Detecting the error cost the client less than $500. Fixing the error saved the client nearly $20,000.